Intelligent Transportation Systems (ITS)
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Traveler Information
Maricopa Association of Governments

Download the Traveler
Information Brochure
in PDF format

What is Traveler Information?

Knowing what the travel conditions are like on freeways and arterials in the Valley can be unpredictable. Sure, we all know that traffic will be heavy during the morning and afternoon ‘rush hours’ as people make their way to and from work. We also know that traffic near downtown Phoenix or ASU is likely to be extra heavy on game days or during major special events. There are a number of ways you can find out more about traffic conditions, incidents or construction on your route, or find out about transit schedules and services.


Where do I find out about road conditions?

Radio Traffic Reports – Morning and afternoon “drive time” radio broadcasts on both AM and FM stations provide regularly scheduled traffic updates for Valley freeways and major incidents on arterials. These reports usually provide information on slow spots on freeways and arterials and warn drivers of incidents that could cause more congestion or detours. These reports are easy to find – almost every radio station in the Valley provides them – but they are very short reports and usually only focus on one or two trouble spots at a time. Satellite radio services XM and Sirius also provide traffic reports for Phoenix on their channels.

TV Traffic Reports – Local TV news stations also provide regular traffic reports during the morning and afternoon peak drive times. Some of these stations have access to the Arizona Department of Transportation (ADOT) freeway cameras, and show live images of traffic on the freeways. Some TV stations show maps with traffic flow conditions,
incidents, closures and estimated travel times.

Internet – There are several Web sites where you can find out about construction, crashes, and traffic conditions on Valley freeways and arterials.

www.az511.com is ADOT’s Intelligent Transportation System Web site. This site provides information about highways and freeways around the state, and includes more detailed information about Phoenix area freeways. The site provides information on road closures, construction, weather conditions, and also freeway camera images. You
can also see current freeway speeds for those freeway segments that have been instrumented.

ADOT is working with all public agencies in the Valley to provide traffic and road condition information for major arterials on www.az511.com.

Most city Web pages also provide information about major construction projects and closures on routes within their city limits.

Other Web sites such as Yahoo!, www.msn.com, and www.weather.com also have traffic conditions and maps pages for the Phoenix metropolitan region.

511Telephone – 5-1-1 is ADOT’s phone traffic conditions hotline. Arizona was one of the first states to implement a 3-digit road conditions number. 5-1-1 is a free call, and you can get information on freeways and highways, including closures, construction, and incidents. In the future, information on freeway travel times will be included. 5-1-1 even includes links to transit, airports and tourism information for the Grand Canyon. The 5-1-1 system uses speech recognition technology to interpret your spoken request for information. Background noise can confuse the system leading to incorrect information delivery. The system has an option for requesting information via touch-tone key pad entries. To access this option press * at the main menu. ADOT also provides AMBER Alerts on 5-1-1.

Arterial Message SignsFreeway and Arterial Dynamic Message Signs – Messages are displayed on these signs by ADOT and local agencies to alert motorists of road construction, closures, and traffic incidents or to provide event traffic information.


Where can I get transit information?

www.valleymetro.org is a one-stop site for transit information for throughout the Valley. Valley Metro’s Web site and call center (602.253.5000) provides information on:

  • Transit routes and schedules.
  • Fares.
  • Rider alerts.
  • Trip planning.
  • RAPID information.
  • Dial-a-Ride.

www.valleymetro.org - Trip Planning - Service Around a LocationTransit information and bus arrival time information for the RAPID express bus service is also available at some of the larger transit stations and transfer points. These systems are updated with real-time transit schedule status to let riders know when the bus is expected at the transit stop.

If you are interested in alternatives to a single-vehicle
commute, Valley Metro has information about carpooling,
ridesharing, vanpooling, RAPID stations and park-and-rides.

Rapid Bus StopA Light Rail Transit (LRT) system is being built in the Valley. The 20-mile starter segment of the system is planned to open in December 2008. The Web site for Valley Metro Rail at www.valleymetro.org/rail has the latest information about construction and schedules, and an animated demo of how light rail will look in Phoenix.


Other Sources of Traveler Information

In-vehicle navigation systems – Some later model vehicles are equipped with in-vehicle navigation systems that provide maps, navigation support and can pinpoint destinations on a map. They have both visual and audio navigation instructions. Navigation systems are also available now for retrofitting older vehicles. These systems locate vehicle position on a map using radio signals received from the Global Positioning System’s satellites. At present, vehicle navigation systems have not incorporated real-time
traffic condition information from DOTs, cities and other agencies.

Airport – Some Sky Harbor Airport parking garages are equipped with systems that let you know if or where spaces are available before you enter. These signs are located in advance of parking garage entrances at the airport. The airport’s Web site at www.phxskyharbor.com also has information about airport construction and detours, parking locations and holiday parking lots.

Event venues – Major event venues such as Chase Field, Glendale Arena, and Phoenix International Raceway provide information on their Web sites about how to get to their venue, parking and other information.


Useful traveler information web sites

Most city Web sites also have information about major arterial construction and improvement projects, including closures and restrictions.